Comment on Introducing Zerodha's New Support Portal
commented on
24 May 2018, 10:48 AM
I am extremely unhappy to mention that the support group has become inefficient and insensitive. Fund transferred late in the night is not updated, in commodity account, causing auto placing of orders, resulting in loss to your customers. Telephone calls are answered with a prerecorded message that the services are not available. Even on the next day the account is yet to be updated. I am seriously worried. Hope you consider support issues related to fund transfers a higher priority.