Comment on Intro to "Q" - next generation backoffice system

Pulkit Bornani commented on 22 Apr 2018, 10:58 PM

Hello, I opened an account with Zerodha and received login credentials for Kite on Friday April 20th (and bought some shares too), but I did not receive the login details for Q, when going through Zconnect comments found out that Q credentials are same as Kite. So tried login in to Q but it’s been 3 days now (22nd April), when I still login to Q it shows user not synced. The Demat PoA has also been received by you for which I have already received the email stating that it’s delivered and received at your end. Your site mentions it takes 24-48 hours for back office to sync, but we’re well past the 48-hour mark. Could you please check as to why Q has not been synced yet for new accounts, thank you. And I would hope for a reply, I have seen the practice for not replying to messages/comments related to Q login or Q not syncing, or when account would be synced etc.

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