Comment on Our Story till now...

Abhinav commented on 16 Feb 2018, 09:45 AM

This is with regards to nominee forms [Ticket #20180214899365 – Zerodha Helpdesk] and other such issues that i have been facing with Zerodha constantly and Helpdesk as time and again proved to useless.

I had already submitted the hard copy of nomination form in-person at the below mentioned address, in the month of July,2017.
I have not used any courier or postal services. I have done it myself.

#153/154, Opp. Clarence Public School, 4th Cross, Dollars Colony, J.P Nagar 4th Phase, Bengaluru, Karnataka 560078

Now my question is why has this not been updated.
You people have misplaced the form, and now your are stating the policies to me.

Upon calling customer care, i was promised a callback and resolution withing one day.
And then after 5 days you are informing about the policies.

The on-call support, do not even understand the customers questions.
And after keeping me on hold for approx 30 mins, they have deliberately disconnected the call without providing me any answers.

This is really worthless service and irresponsible behavior.

I have always faced one or the other issues. I think i will not be using Zerodha anymore.
And i will also write about your worthless services on all the social media platform.

Thanks and Goodbye,

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