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Even though zerodha’s trading products are good,an account(demat)opening has become a big issue.
Issue:I sent (my mothers)a signed physical copy of demat account opening forms to your registered office at Bangalore. But when I asked account opening status from Zerodha after a week, they are telling that they haven’t got a courier itself. Even I sent the POD number to them. POD says the form has reached the Zerodha office in time.. but so far package has not found and account has not been opened… from the past three months customer service is not serving properly.Customer care is not bringing out the solution.
It’s been two weeks .
Kindly look into this issue.
Regards
Rajeshwari