Comment on Our Story till now...

Minouti Kharbade commented on 06 Dec 2017, 12:04 PM

Hi Nitin,
Above comment mentions about reliability from Zerodha, but I have been facing issues with a small transaction with zerodha, where my account opening charges are paid for more than 12 days, but I am still unable to proceed to next steps through the web ortal. The sales representative is doging calls and is not even considerate enough to acknowledge and respond. The refund is also not being initiated after daily 2-3 emails.
If customers are facing such basic hurdles at the start of their association with zerodha, how can we expect better services going ahead.
I would request someone to look into this at the earliest, as the customer care, sales representative and the support staff has failed into the same.

I respect start-up and new enterpreneurs in the market, but with such services and money issues, we will be driven back to experienced institutes in the market.

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