Comment on Latest updates - Aug 2017

PRASHANT commented on 18 Nov 2017, 12:00 PM

Hi,

I had applied for Zerodha Account opening on 3rd Nov, 2017. All my and in person verification was done by 7th Nov, 2017. I was told my trading code will be generated by 10th Nov, 2017. Also on your website it says that account opening takes 48 hrs ( i guess after verification)

Till today(18th NOV, 2017) my code is not generated. I have opened several tickets but of no avail. Even no reply is posted on those tickets.
i have even called your support staff many times. The only answer i get is my code will be generated within 24 hours but still today i am yet to receive my code.

Kindly elaborate on what the problem is?? I had planned for a long term relationship with ZERODHA but this type of service had made me thinking twice. Also your business model requires you of prompt and transparent communication in order to make your clients secure and intact but frankly speaking i see a total lack of it!!!

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