Comment on Kite - publisher

Archana commented on 08 Nov 2017, 10:46 AM

I have opened a trading account with zerodha just few months back.The app is user friendly.I have recommended to many of my friends.But i dont exactly know what is the problem with my account.Few days back i faced problem in logging on to my account..I wrote to supporting team,they took more than day to resolve the issue.After that now iam not able to buy as iam getting error that user not enabled for the product. CNC iam trying.I hav sufficient funds in my trading account
Iam not happy with your technical supporting team.They take so much time like a complete day or even more to resolve the issue..Iam losing the opportunity to buy when markets are down.
I didn’t expected this kind of services from zerodha.Though i dont lose hope,iam disappointed with you guys.
I have sent twice mail today,spoken thrice wit customer care executives.Please understand how a customer feels when he/she has funds and a opportunity when markets are down but not able to buy Just because trading platform not working.

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