Comment on Our Story till now...
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27 Oct 2017, 05:19 PM
Hi Nithin,
I opened my account 2yrs back but not able to trade on a single day. On complaining I was told that my trading account has been opened but not DMat account due to some error in the form. I send the Dmat account opening form on 23rd Oct,2017 (received in your office on 26th Oct, 2017 as per dtdc tracking) .Today on 27th I tried to contact him but that person is not receiving my call. I called on the customer care number informed him about my problem, and requested him to plz make Mr. Sai Kumar to contact me and tell me if he had received my courier or not and today he will be able to open my Dmat account number of not.
Sir, You are one of the India’s first discount brokerage” having debuted the “discount broking” model in India that is popular in developed markets, but i am sorry to say that to remain in first it must be your responsibility to look after the needs of the customers.
Despite of paying the account opening fee, i am not able to trade . why?
Since last 2 yrs, your team is not generous enough to call me and know the reason.
It seems like your sales team job is only to call for opening an account, and on getting the required fee credited in your account his job gets over.
Ashit Sharma
Client ID RA6295
Contact No- 8895919695