Comment on Latest update - Kite charts

Garima commented on 25 Oct 2017, 08:25 PM

Hello!
I am having similar problem since a week. I open the pop-out windows on a separate monitor, it keeps showing horizontal ticks/bars but no candles with time unless refreshed. I have to refresh each page manually and then sometimes all the study parameter/statistics are gone. Earlier it was working well though.
Also, there was a problem in changing the BO trigger price, i tried multiple times, refreshed the page, also logged off and logged in. It kept saying “Modification request sent” but it did not change for 15 minutes and triggered then after. Another instance, I was trying to cancel an order but it kept saying unknown error for 2 minutes and finally placed the order, for which I took some loss.
Kite has been acting up lately. Can you please help?

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