Comment on Intro to "Q" - next generation backoffice system

Deepak commented on 22 Sep 2017, 12:54 PM

Hi Nithin,

I am posting this comment after being utterly disappointed with the support from Zerodha. I have been using zerodha for the 4+ years and have always recommended Zerodha to many of my friends. Of late, I see a drastic drop in the quality of services being offered. Especially in the reports like P&L that you are providing.
Ever since January this year, I have been getting an update from you support team that you guys are upgrading your back office platform and this would be completed in a couple weeks. We are now in the month of September. Report issues and wrong buy averages are still there. Very interestingly, the response from your support team remains the same ” We are upgrading our back office and these issues would get fixed in a couple of weeks time. ”

Are you really doing an ugrade?

Can you do something fix these issues?

Regards,
Deepak

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