Comment on Latest updates - Aug 2017

piyush commented on 19 Aug 2017, 11:55 PM

Well its a discount brokerage business model – no frills cheapest cost brokerage – one should expect it to be mostly self help and very limited customer support.. that’s how the business model is structured – if they have to have hundreds of customer support ppl to improve support quality they wont be able to afford it at 20 bucks a trade . So its a trade off, but i’d anyday prefer 20 bucks a trade over much better customer support. btw, what do u need customer support for?

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