Comment on Latest updates - Aug 2017

Vinayak commented on 19 Aug 2017, 12:02 PM

Many congratulations for successful 7 years in operations, and wish you much more success in the future…
I don’t want to play spoil sport here, but the you need to focus more on quality and reliability of the Kite and Q platforms than releasing fancy features like coin and smallcase… Of course its your business decision, but as a your customer for last 2 yesrs, man the overall experience is not so smooth… Many times the Q and kite both do not show positions and holdings, sometimes coin holdings are not shown in Q, many times your lines ckts and phone lines are down … These things had given some very high BP times to me…there not sure if I can increase portfolio size with you guys..even if I want to continue association with you…
Please , please focus on reliability and availability aspects of the kite and Q platforms
Best wishes,

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