Comment on Query of the Day

Subhajit Maity commented on 17 Jul 2017, 10:15 PM

I faced problem in zerodha in stock holding. I mail 16 times to support team around 3 months ago. They gave me a ticket no. But the problem is not solved. Every time I mailed them they told me that it will be solved soon. One day they told me that problem has been solved. But it was wrong. I informed them. They want the screen shot. I mailed them after that same reply soon it will be solved. One day being frustrated I post the problem in zerodha z-connect forum. Then next day one of the executive calls me and want to know what happen. I told him. After hearing everything he assured me to solve the problem within 3 working days and a new ticket number were given to me. And a new drama started. Now it’s around 10 days the problem still remain and when I mail then against my new ticket number they don’t reply. Its my earnest request to you people please give some value to your customers. Give some time for hearing existing customer’s problem rather than attracting new customers.

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