Comment on Charting - Nest Starter Pack

Prem commented on 26 Sep 2014, 12:08 AM

Thanks Hanan. Upgrading to 3.11.2 fixed this issue and Omnesys engineer called to confirm that my issue was resolved. I wish everyone in Zerodha support team worked like you but that doesn’t seem to be the case, at least from my experience in the past few days – I’ve called up zerodha support to inquire about the negative balance in my trading account because last time I traded, which was around more than a year ago, there was no debit balance. The support created a ticket for this rather simple issue (ticket# 692531) and it’s been more than 4 days now and I still haven’t got any answer from the support team inspite of my calling them 3 times in the past 4 days for this ticket. I just wanted to resume trading after a long gap and looks like the support team doesn’t want that!

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