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Tarang Shah commented on 09 May 2017, 11:06 AM

Hello Mr. Nithin Kamath,

I am new trader with Zerodha. Client ID (ZO8324). I recently applied for SChand IPO and it was alloted to me and credited to my Zerodha account. I could see the Scrip in Kite under the holdings section. At sharp 10:00am on the listing date i.e 9th May 2017 is tried selling it at 700Rs/Share but your Kite tool gave me an error which said “You can’t trade this scrip. Exchange is not enabled”. I have been chasing the support team since then with no response from their end. While writing this email it is almost 11:00am on 9th May 2017 and the price has gone down to 680Rs/Share.

This was my first experience trading with Zerodha and it was one of the WORST ever with trading. I need an immediate action on this. Sell the shares at 700Rs/Share and credit the amount to my account. Also give me the full amount refunded that your company had charged me while opening the account. Rs 500 as one time charge while opening the account and Rs 500/- AMC for Equity and Commodity account.

Please change the name Zerodha to something else because it doesn’t justify the purpose of “Zero Rodha i.e No Barriers” as Zerodha is full of Rodhas.


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