Comment on Our Story till now...

Nupur commented on 18 Apr 2017, 11:58 PM

Hi Zerodha Support Team,

I am observing a significant financial loss incurred to me by zerodha account management team.

The difference in my balance sheet is coming up around 2.5K for FY – 2016-17

The about value is reached doing following calculations:
Total amount investment + profit/loss(including brokerage) – gateway charges – dp charges = Total valuation

The discrepancy amount = Total valuation – Current valuation (Holding + cash)

Looking forward for a response as this is actually unacceptable if the account is having discrepancy.

Please let me know if you need any further details.

Nithin, just to give you a bit more detail, I had raised this concern with support team and I received vague responses which didnt justify this difference. Looking forward for a firm resolution or explaination for same.

Off late I have started observing that scripts as well go missing from holding even after purchase and I have to chase number of times for update where the response is again not at all good or appropriate.


View the full comment thread »