Comment on Introducing Coin - our Direct Mutual Fund Platform

Oscar commented on 13 Apr 2017, 10:04 AM

Hi Nothing,

Sorry to catch u on the wrong blog, but just wanted to bring to your notice that I have been following up with your support team for updating my nomination detail, however they fail to do so. They had asked me to courier the details which I did and the same has been rec’d by your team on 1st of this month.

Every time I call them they say we are looking into it and the ticket is left open without resolution.

I being alive have to do so much follow up, I just wonder the deceased family member must be going thru hell lot of things.

It would be a great help if you can personally look into this and give a solution.

Also I request all members to update their nomination details to avoid future hassle.

Oscar pinto

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