Comment on Zerodha - Margin Policies

MFH commented on 27 Aug 2014, 05:35 PM

Hi Nithin,

Your system blocks margin first on pay-in, then on pledge. Due to this, pay-in money is blocked and not available for withdrawal even when margin on pledge is available. My customer ID is: RM0079

Highlighted this twice to your support staff, but the response is the same. My experience is that your support staff is only trained to provide standard answers (copy-paste), and not to look at exceptions or to forward exceptional queries to knowledgeable people.

View the full comment thread »