Comment on Z5 - Intro to our HTML5 Trading Platform
Hi Team,
Hope you are working all the day to best serve the clients.
I am having trouble with my Z5. Below are the problems i am facing everyday (atleast 10 times):
1. Data feed stream suddenly hangs even when other pages in other windows works fine. Clicking on Connection Icon never worked. I have to logout, then login (around 5-6 step to reach Z5). By that time price moves somewhere.
So, I use my IIFL account for price watch and Z5 for placing order and people laughs. 🙁
2. What is the Session_Timeout? Sometimes fine, but sometime “just logged-in” session shows session expired when in click F3 to modify order. Then again i have to the length way to reach Z5. Whenever the situation is perfect to modify the order, Z5 fails and session expires. Becoz of this i missed so many good profits and encountered losses.
These problems are not once in a day. Everyday my session expires atleast 10-20 times. U can check my Login log. Evryday i login atleast 10-20 times.
I use Mozilla Firefox 31.0. Have 2 GB RAM. Windows 8 OS. I clean “Cached Web Content” of firefox regularly.
Please help me to get out of this problem.
Client ID: RS2575
Thanks & Regards.