Comment on Quarterly settlement of funds & securities
commented on
19 Jan 2017, 11:56 AM
This is absurd mainly because it was not informed (at least to me) . Why are the contact details taken if you are not using those to share such important information.
I was shocked to get the MF statement at my address and I was about to take it up with SEBI as I was not aware of any such thing happening from Zerodha. And that too this happening in December when demonetization effects were in its peak, I thought someone has used my account to turn their black money into white as these transactions are shown in PHYSICAL mode !!!
Suggestion: When you want to introduce any such new feature, ensure that it has been communicated with customers and don’t turn them ‘on’ by default. Let the customers subscribe to it.