Comment on Zerodha updates - Nov 2016

Shashi Karkhanis commented on 26 Nov 2016, 07:03 PM

Hi Nithin,

I m a pro trader in Nifty and Banknifty for more than two years. I have more than 10 clients for whom I trade through Zerodha. I have observed lately that your service quality is not the same what it was about two years ago. I have been with you guys since December of 2014.

New accounts are taking more than 10 days to get activated.

I trade in FnO only so all my clients submit tax returns or last Six months Balance statement but still need to call at least 5-6 times for activation of FnO.

I humbly request you Nithin to take a look in these aspects. Your Mumbai office in charge Kalpesh has been very helpful and a good friend of mine. But certain things need to be speed up and streamlined.

Thanks & Regards.

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