Comment on Trading Q&A

Vishnu commented on 08 Oct 2016, 07:35 AM

Stability of Q is a major issue (90% of the time, we get the error “502 Bad Gateway”) and for most part of the day, it is not available. When raised with support, we get a standard response that the issue has been fixed and one has to re-login. Even after re-login, the same story continues and it is becoming tough to trade without data from Q. When the issue was escalated to the technical team in August 2016, it was told that enhancements to Q were happening and would be completed within a month after which the issue won’t recur. Even after 2 months, there is no improvement. Do you have any plans to make Q stable or is it just a fancy tool which cannot be used.

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