Zerodha Trader – Brief

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Introduction - ZT

Zerodha Trader (ZT) Introduction

ZT is what we call the downloadable software version of our trading platform. The software is developed by Omnesys Technologies under their proprietary name “NEST.” NEST is the preferred choice of some of the biggest retail brokerage firms in India. Omnesys Technologies is headed by Mr. Shrikant Pandit and NSE (National Stock exchange) is a key stakeholder. Omnesys has also developed the NSE proprietary trading platform called “NOW.” NEST is very popular among the institutional trading community in India.

Presently on Zerodha Trader (customized version of NEST), you can trade equity, commodity, f&o and currency on NSE, BSE, MCX-SX & MCX.  Zerodha Trader has many advanced features and we will explain about all of it in this category on Z- Connect.

Zerodha Trader works well on Windows and the version for MAC/LINUX is currently not stable.  This would require internet speeds of at least 256 kbps and 512 Kbps for optimum performance. Since it is a software version, you will not be able to use it if you are working in an office where you are not allowed to install external programs or if there are firewalls blocking streaming quotes. You can use our web or HTML5 version in that case.

We will put up posts on ZT for :

1. Installation of the platform and explanation on the various basic features.

2. Using the SPAN calculator, a unique tool available on ZT which will show you the margin requirement even before you take a trade. It will also show you the exact margin benefits offered by the exchange for taking positions that are hedged against each other.

3. Using our charting platform.

4. Advance plugins available through Nest Plus,  auto trading plugins, backtesting strategies and much more.

Do feel free to post any query at the end of each article and we shall answer it on the blog itself, this way everyone reading the blog with similar queries will also be benefited.

Happy Trading

avatar

Nithin Kamath

Founder & CEO @ Zerodha, team working towards breaking all barriers that I personally faced as a retail trader for over a decade. Love playing poker, basketball, and guitar. Getting body fat % in single digit is the next personal endeavor :) .

  • avatar
    Sonia

    I would like to have a demo on back testing and Auto trading.

    Reply

  • avatar
    Vishal Mehta

    Would Nest Plus only have to connect to Amibroker or it can also be connected to any third party custom strategy to do Automated Trading. Does Nest Plus Trading Plugin comes with API.

    Reply

    • avatar
      Nithin Kamath Post author

      Vishal,

      Sorry for missing the query,

      We can share with you API which can connect you to any third party custom strategy to do automated trading. For automated trading, you would need access to a dealer terminal, which in turn will require you to become an AP with us. You can shoot an email to india@zerodha.com on this.

      Reply

  • avatar
    girishhu1

    ZT should have a separate window for profit calculations after brokerage, taxes etc-at present we have to access separate link
    regards
    girish

    Reply

    • avatar
      Nithin Kamath Post author

      On ZT it will be a challenge to have it presently Girish.

      Reply

  • avatar
    Pradi

    Zerodha – I dont see any reply to the above comments posted in OCtober 2012! My query – How do you compare ZT with NSE Now.; **** is using NSE now and since NSE NOW is a propreitry of NSe itself, there are lot of features and there is lot of advantage in terms of speed and the order execution and in terms of reliability too.

    @pradi, We have over 100 blogs on this forum, guess missed the queries above. Answered now. We were the first brokers in India to use NSE NOW as the only trading platform back when we started our business. Today a lot of brokers have copied our model of being completely online and offering reduced costs. The advantage with NOW is the speed, but we have collocated our servers to match the speed of NOW. The issue with NOW is that as and when more brokers are switching over to it, the performance is coming down drastically and secondly, feature wise ZT has a lot more than what NOW can , from SPAN calculator to now algoZ.

    There was an issue replying, hence edit the comment..
    Cheers,

    Reply

  • avatar
    Joy

    Can I use the available margin for NSE F& O trading as well as MCX ?

    Reply

    • avatar
      Nithin Kamath Post author

      Joy,

      Margins have to be kept separate as per SEBI and FMC regulations.

      Reply

  • avatar
    rsi14

    Reading through most blogs on Z-connect, I am basically tired, even before opening the a/c.
    A conventional FAQ and/or customer care e-mail/ chat would be much more efficient.
    At present I am not sure if the attraction for low brokerage is taking me to a no-info, no-support broker.

    Here are some questions:

    1. ZT seems to be available for UBUNTU. Is this BLOG old? It mentions only windows/ Mac.

    2. What do you mean by Windows – XP, Vista, 7 , 8?

    3. What are the system requirements of ZT to work on a PC? OS/ Hardware/ Java/ Flash….etc?

    4. Can I use ZT (software version) on Tab/ Smart Phone?
    What are the OS/ Hardware requirements??
    Or is it the browser version that one needs to use?

    Reply

    • avatar
      Nithin Kamath Post author

      Hey RSI,

      The idea having various blog is to have a detailed answer, most of our clients have actually liked the way this works, especially the interaction bit. But that said, we are building an easy search functionality on Zconnect.

      There is a version for ubuntu, but it is a very basic version and doesn’t have most of the features mentioned here. But that said the ubuntu version has all the basic features.

      Will work on all xp, vista, 7, 8

      For ZT, minimum internet speed of 256kpbs, but ideally 512 atleast. Hardware, the faster the better, but will work even on your old pentium 4 machines.

      ZT software version won’t work on tab/smart phone, we have a html5 version called Z5 which will work good on these. To know more about Z5 click here.

      Cheers,

      Reply

  • avatar
    Anilkumarvg

    Hi Zerodha,
    I have see an error message(see below IMG) when i open my ZT.I will close that error message and log in there is no problem.but every time open the ZT this message will appear.Please give me a solution…

    Reply

    • avatar
      Nithin Kamath Post author

      Will get someone to call you and check this out.

      Reply

    • avatar
      Nithin Kamath Post author

      Anil , once you are logged in go to preference settings( ctrl+P) .Here you will see on the left an option called events. Click on this and disselect Enable formatted message log

      Logout and login, you shouldn’t face this issue.

      Cheers

      Reply

  • avatar
    Anilkumarvg

    Thank you Zerodha for solved my tech. issue and also thanked your esteemed presence to support our technical issues.

    Regards
    Anil

    Reply

  • avatar
    Moresh

    Hi,
    I downloaded nse mobile (now) app. on android. But it asking me member id and user id? Please help me?

    Reply

    • avatar
      Zerodha

      Hi Moresh,
      If you are a NOW user, the member ID to login would be 13906 and the user ID would be XXYYYY-13906 (X: Alpha; Y: Numbers)..

      Reply

  • avatar
    Asmai

    Hi,
    i downloaded nse application for mobile…it isnt working…. plus i dunno my member login id… can yo plz tell me what should be done????

    Reply

    • avatar
      Nithin Kamath Post author

      Asmai,

      You need to download the Zerodha mobile and not the NSE mobile application. Here is the link: trade.zerodha.com/download

      Reply

  • avatar
    SHARADA

    Sir,

    Where can I get the user manual for zt.

    Thanks & Regards.

    Sharada

    Reply

  • avatar
    Ganpat

    Hi,

    I installed Nest plus. I am not able to view intraday chart by pressing Shift + P. I am able to view only if I go through menu plugin commands-> plus chart. However other short cut keys are working for buy, sell , order book etc. can you help?

    Thanks,
    Ganpat

    Reply

    • avatar
      Nithin Kamath Post author

      Ganpat,

      When you are clicking on shift+p, ensure that your Zerodha trader window is active. Click anywhere on the marketwatch or ZT window and then click shift+p , should work

      Reply

  • avatar
    ASHOKTUTEJA

    hi zerodha ,
    i use NOW , now after installing ZT ….it is asking for user name and password , i have enterd my user id as user name
    but answer comes as ” user does not exist”

    Reply

    • avatar
      Hanan

      Your account can either be active on Zerodha Trader or on NOW – you can’t be active on both these platforms at the same time.
      Zerodha Trader is a faster, more stable and has many many more features than NOW does. We have algoZ, SPAN Calculator, and Option strategy to name a few.

      If you’d like to migrate to Zerodha Trader, please send us an email to india@zerodha.com requesting to migrate your account. This will be done in 24 hours from the time we receive your request.

      Reply

      • avatar
        Suraj Waragade

        Hello Sir,
        I’m using NEST trader 3.10.57.97.7. and Im not able add plugins like plus chart etc. it keep says “error code 740″
        Thank you

        Reply

  • avatar
    SREEJITHKK

    Hi Sir,
    For learning to use the trading software why don’t you make a YouTube video? It will be very useful for your clients to use and familiarizes the various facilities you provide in this.
    Kindly consider.
    Sreejith

    Reply

    • avatar
      Hanan

      Thank you for your suggestion. :) We had some videos uploaded onto Youtube very early on in our business, and these videos still exist. Right now, we have loads of articles on Zconnect and will continue to make some demos and put them up.

      Reply

  • avatar
    Jay

    Hi, will I be able to use the web version of nowonline and zerodha trading platform on Chome OS. I thinking about buying a chromebook. Will I be able to login and trade ? kindly ADVICE.

    Reply

    • avatar
      Jay

      For your info, chromebook don’t have java.

      Reply

      • avatar
        Nithin Kamath Post author

        Check this link , Z5 our HTML 5 platform, works very well on chrome book. The NOW streaming version works on JAVA, so might be tricky.

        Reply

  • avatar
    madhav

    Hi,

    Is there a ZT for mac users? I have just borrowed my friends imac and have OS X installed on it. Please help.

    Reply

    • avatar
      Hanan

      Yes, there is a ZT for Mac, but it isn’t half as good as the Windows version. So we’ve decided not to give it to our clients and instead get them to use Z5 which is a brilliant html5, web only platform. Z5 will work on any browser and on any device. Try it. :)

      Reply

      • avatar
        Ramakrishna

        Madhav & Hanan,

        Just logged into Zerodha Trader s/w a few days back. Being a Mac buff myself, was disappointed that there is no Mac version. But I did find a workaround. Installed IE9 testdrive on my Mac using Virtualbox. Fired up the IE9 and downloaded Zerodha Trader s/w. Launched it and logged in. Been working smoothly so far. Just a couple of days old still.

        Can Hanan / Zerodha team share their thoughts? Have they tried this route and found it working?

        Looking forward to their reply.

        Rgds,

        Ramakrishna

        Reply

        • avatar
          Hanan

          Hi Ramakrishna,
          We’ve been recommending VMWare for most of our clients as a virtualization software, but I think Virtualbox is equally good. We haven’t received any negative reviews about your way of getting enabled on a Mac. The problem though is that most of our clients are not clued in on how to make it work on their Macs independently. We’ll try and have a blog about this.

          Reply

  • avatar
    Akhilesh

    Does ZT works on Windows server 2008?

    Reply

    • avatar
      Hanan

      ZT works on all Windows platforms except Windows Mobile. We’ll have support for even that very soon.

      Reply

  • avatar
    propertygyan

    Does ZT works now on Windows Mobile phone? which version does it support? If not, when do you plan to start its support?

    Reply

    • avatar
      Nithin Kamath Post author

      Presently doesn’t work on windows phone, might take a while before it is out. You can use our HTML5 platform though, check Z5

      Reply

  • avatar
    Akhilesh

    Does ZT also work on Windows server 2003(32 bit)?

    Reply

    • avatar
      Hanan

      Yes, it does, Akhilesh. ZT works on almost all Windows versions from XP up until Windows 8.1. If you’re having problems installing ZT on your machine, check if you have administrator rights. If you do, it should work. :)

      Reply

  • avatar
    MAYUR HINHORIYA

    HI NITHIN SIR,

    I HAVE JUST JOINED ZERODHA.
    I HAVE INSTALLED ZT ON LAPTOP.IF I START IT WITHOUT NEST PLUS THEN ITS WORKING.
    BUT IF TRY TO USE NEST PLUS IT BECOMES UNRESPONSIVE.
    PLEASE HELP ME.

    Reply

  • avatar
    JAYARAM

    hi, am using zerodha from 2 years . all the services are very good and excellent. my one and only request is , plz develop a software to use zerodhatrader in APPLE I-MAC OR MAC BOOK . Now a days everybody is switching to APPLE products. plz do the needful …

    Reply

    • avatar
      Hanan

      Jayaram, we’re aware of this current customer trend and are working on having the Mac version ready for all our users very soon. :)

      Reply

      • avatar
        Ramakrishna

        Jayaram, I have been using ZT on my Mac through VirtualBox for the last ten days. So far glitch free. One caveat though — I have not yet used all the full features of the s/w, as I am still new to it.

        Reply

        • avatar
          Hanan

          Ramakrishna, you’re probably one of the very few customers who have tried ZT through VirtualBox. I’m guessing most of our readers aren’t even aware of VirtualBox, but it is definitely a very good, free alternative considering the feedback we’ve received thus far. We’ll try and have more info for our Mac users on Z-Connect soon.

          Reply

  • avatar
    Rohit

    Hi,

    This might sound as a novice entering the market, as mentioned above “Presently on Zerodha Trader (customized version of NEST), you can trade equity, commodity, f&o and currency on NSE, BSE, MCX-SX & MCX”.

    My query is: Does ZT provide trading Nifty and Bank Nifty futures? I understand F&O stands for Futures and Options. Secondly, the Windows Xp part has been covered above as i have XP2, Is ZT available on desktop PCs? With so many apps entering the market, kind of feeling left out! Thanks

    Reply

    • avatar
      Nithin Kamath Post author

      Yes, you can definitely trade Nifty and Bank nifty futures. Yes the desktop application works very well on XP and XP2. Do browse around on Z-connect, you will find all the help needed, if you don’t bounce it off me.

      Cheers,

      Reply

  • avatar
    Rohit

    Thank for your response Mr. Kamath.

    I am interested in opening an account with your firm. I have been in touch with your Customer Service via emails about Spread trading in Commodities and SPAN. I have been answered promptly but with due respect, lacked depth. As you have responded to my previous query, I’ d like to ask: Is Spread margin benefit available on Calendar Spread only or it is possible for InterSpread (Lead & ZInc) also?

    Secondly, I have gone through SPAN to check margin benefits for different commodities’ Calendar Spread. My query is : For how many months’ future contract, spread trading is available through Zerodha?? In other words, like Zinc Mini only shows 1 month contract in SPAN (Jan 14). So, does it allow to do Calendar Spread between Feb 14 Zinc Mini and Jan 14 Zinc Mini contract? Thank you for your prompt response. Much appreciated.

    Reply

    • avatar
      Nithin Kamath Post author

      If you are talking about commodities, the calendar spread is the only thing that gives you margin benefit, and not between commodities. You can trade on all contracts which are active on MCX, and yes you can put up a spread between Feb zinc mini and Jan Zinc mini.

      Reply

  • avatar
    kasi

    Hi,

    Recently nest plus updated on my system, the problem is that after updating pivot point lines not showing on plus chart. please do the needful.

    Reply

  • avatar
    ANWER

    Hi
    I am trading through Zerodha for the last two months.i am getting a very good support from the staff.please inform me whether Zerodha is providing any auto buy sell signal soft wares to the clients?

    Reply

    • avatar
      Nithin Kamath Post author

      Anwer,

      We provide a tool called algoZ, which lets you backtest and go live on technical analysis strategies. Auto buy/sell is not allowed for retail clients, but check this link on what algoZ is all about.

      Reply

      • avatar
        ANWER

        Thank you Nithin

        Reply

  • avatar
    Srikrishna

    Nest Trader is totally useless, Very Bad Navigation

    Reply

  • avatar
    Nachiket Joshi

    Where can I find the Linux version of ZT?

    Reply

    • avatar
      Nithin Kamath Post author

      Nachiket, the Linux version is still not stable, and hence we have not put it out.

      Reply

  • avatar
    Nachiket Joshi

    Can ZT run on a 1.6 Ghz Processor or it needs more clock speed?

    Reply

    • avatar
      Nithin Kamath Post author

      Yes, should be good enough, just try to have your internet speed of atleast 512 Kbps, and also avoid the dongles as they are not really reliable and internet keeps dropping. Also a 1 GB RAM atleast will help.

      Cheers,

      Reply

  • avatar
    Nachiket Joshi

    Thank you Nithin!

    Reply

  • avatar
    sanjay1

    I want to use Nest on PC and NSE now(NSE mobile) on mobile.I was told that this is not allowed.Why?

    Reply

    • avatar
      Nithin Kamath Post author

      Sanjay, NEST and NOW are two different systems, different order management and risk management systems. Hence it is not possible for 1 client to be able to trade from 2 different such systems.

      Reply

  • avatar
    jimmy joseph

    My id is RJ0520 , I can’t add stock quotes in market watch in ZT. But I can add CDS and NFO quotes to market watch, How can i solve this.
    Jimmy.

    Reply

    • avatar
      Nithin Kamath Post author

      Jimmy, this is because your demat is not yet activated I guess. Will get someone to respond immediately.

      Cheers,

      Reply

  • avatar
    Jimmy joseph

    I am also applied for Demat account, but that is not yet activated, any problem in my application. I can’t see my backoffice in ZT.
    thank you
    jimmy

    Reply

  • avatar
    sup1

    Hi all, sorry for waking up this old thread, I have been very happy with the zerodha service. Now I get very little time to login to the windows app for trading and analysis as I mostly trade through my android mobile using the android app. However I am not being able to
    1. Find option for after market order.
    2. Not being able to do technical analysys like there is in the desktop version(RSI,MACD,STOICASTICS will do). Any help is appreciated.

    Reply

    • avatar
      Nithin Kamath Post author

      There is a limitation on what can be done on the mobile, we should have our new mobile app in a few months, which can do technical analysis and a bunch of other things that is not possible now.

      Reply

  • avatar
    SMITH

    Hi

    Received my User ID and Password via E-mail yesterday. I was going through the various blogs and wanted to know if there is any step by step guide for ZT installation.

    Reply

  • avatar
    murali

    hello Nithin

    do zerodha has trading terminal or software for mac?

    pls let me…

    Reply

  • avatar
    Rohit Saraf

    Hi Nithin

    I want to try out the linux/max version of zerodha trader (regardless of instability), if possible. Can you please point me to that.

    Is AlgoZ available in the linux/mac version? If not, is there any way or any api that I can use for the same.
    Is there any API that would help me trade from the mac/linux platform.

    Regarding the Z5 interface, i would like to give a few inputs/complaints.
    – It logs out silently and you only get to know that when you place an order.
    – The reordering of columns in TradeBook and OrderBook etc is not preserved across logins.
    – It does not allow setting a default order type. Like for example, the order type is Normal for equities and you always need to change it. I think there should be an option to set default types per segment.

    Some other features I would like to see in Z5:
    – Charting; Along with intraday charts, an option to see charts of longer intervals.
    – PnL tracking. The back office software is super-bad. (and Opens only in IE! )
    – An optional feature to show some technical indicators in the chart as well. (not sure how expensive that would be though).

    That said, it is a very nice interface, much better than others. Please let me know if there are any api’s to get data or trade that you can provide.

    Thanks
    Rohit

    Reply

  • avatar
    Hanan

    Rohit, our advice is that you use a Windows virtualization software on your Mac/Linux computer and install ZT on your virtual Windows system. This will give you all the features you need and will also provide a certain degree of stability that the native Mac/Linux app will not be able to provide. Virtualbox and VMWare are free and very reliable Windows virtualization tools.

    About Z5:
    1. It logs you out based on inactivity. If you’ve been inactive for over 15 minutes, it will log you out.
    2. Yes, we realize this bug exists. We’ve reported this and are waiting for a resolution from our developers.
    3. The setting of defaults is done on the backend for this version of Z5. When we roll out newer features, we’ll make sure we add this in the user’s own settings panel.

    Check out our new BO at http://bo2.zerodha.com

    We’ve noted your other feedback and will definitely keep it in mind.

    Reply

    • avatar
      Rohit Saraf

      Thanks Hanan. The new BO is much better. Thanks for pointing to it.

      By the way, I am sure Z5 does not log out based on inactivity. I have seen it being connected for 5-6 hrs “minimised”. So there is certainly a bug. It’s behaviour is not consistent either way.
      [ I thought that it does not log out automatically and it is the best feature of zerodha! ]

      I did not want to use virtualisation, but just try (and not actively trade) on the Mac version, if possible.

      Reply

      • avatar
        Rohit Saraf

        I have a small suggestion regarding the new BO. If it is not in plan,

        1. Please add the option to download whole year’s contract note at once, like the old BO allows.
        2. Another thing that would be great is to have the income tax related reports if possible. Short term capital gains and long term capital gains.

        Reply

        • avatar
          Nithin Kamath Post author

          1. Will be available very soon.
          2. Will be available by tomorrow.

          Thanks.

          Reply

  • avatar
    Ravi

    Hi

    I have a doubt wrt to the backoffice. When i compare my client ledger and profit and loss report, there seems to be a differance in values. Could you let know how this is possible ?
    For .e.g in Client ledger if i choose any time period , for e.g say “1-Apr-2014″ to “30-Apr-2014″ and choose without margin option, i get a value (So ideally the opening balance and closing balance differance along with factoring any new capital brought in/taken out during that period will reflect the profit or loss ? ) However for the same period if i compare with P&L report there is a differance which am not able to understand how it is possible / which report is correct

    Reply

    • avatar
      Nithin Kamath Post author

      Ravi, can you check out our new reporting tool Q (bo2.zerodha.com, you can use it on any browser). We are running some checks today, so if you can see this tomorrow. But your above query, it will be helpful if you can send along with your client id to venu@zerodha.com

      Cheers,

      Reply

  • avatar
    Avinash

    hi
    im using nest for few days but since two days the speed of nest is decreased and whenever i load a chart it gets hang for few minutes and then start working with very very slow speed . im not able to see multiple charts on plus.
    my system configuration was same as before and even broadband speed check is also saying speed is 2mbps.
    what is the slution.?

    Reply

  • avatar
    Rajshekhar

    hi,

    Do you provide virtual trading terminal for indian commodity (billions, base metal, agri) markets for practice?

    Reply

  • avatar
    Atul

    In Zerodha trader intraday charts on using the directional movement indicator, I am able to change the color of only the ADX indicator and not able to change the color of either +DI or -DI both of which are in red. Is it possible to change the color of either of the DI’s along with the ADX

    Reply

  • avatar
    Rajesh.M

    Dear Nitin, could you pls help me out in downloading NEST software for my IMAC.Do the needful

    Reply

  • avatar
    sibi

    Hi Nithin,
    Which of the following real-time charts are available for a NSE equity, in zerodha trader?
    Tick charts, 20 second,30second charts, 1min,3min,5min charts.
    Thanks in Advance.

    Reply

    • avatar
      Nithin Kamath Post author

      1 min is the least, and you can customize above that.

      Reply

  • avatar
    Phani

    I have restored Zerodha trader and now it says nest intialization failed for Interactive Engine <>. when I tried to login through trade.zerodha.com its says invalid user id. what is the problem? is there any maintenance going or something else?

    Reply

  • avatar
    utpal das

    I am useing 3 mbps net but zt is too slow and hang so many times in a day

    Reply

  • avatar
    NarasimhaRao Battini

    Everything is good with zerodha, except for Mac users.
    I use mac and it is very hard to use zerodha account only in browsers.

    I have been waiting for this pi for a long time.
    Give us something to work with.

    Reply

    • avatar
      Nithin Kamath Post author

      Narasimha, Pi the desktop version won’t still work on Mac. That said, we have our web based version called Kite coming up soon which will work on MAC.

      Reply

  • avatar
    Phani Kumar

    Dear Nithin,

    When would be the Pi ready? and can we use Pi in trader or browser?

    Reply

    • avatar
      Nithin Kamath Post author

      Pi final release might take a couple of weeks more, but there are over 500 people on the beta testing it as of now. Check this.

      Reply

  • avatar
    Manoj H B

    Hi ZT Team,

    My ZT terminal 3.10.57.97.7 keeps hanging by middle of a trading session.

    The quote stream gets stuck in between, then with a sudden gush all the quotes stream in.

    This is happening only recently, I think after the latest update. I have been using ZT from past 1.5 years without any issue.

    Is there some bug?

    Please help.

    Reply

    • avatar
      Hanan

      You need to upgrade to the latest version of Zerodha Trader which is 3.11.2 and can be downloaded from here.

      Once you’ve got this onto your system things should be fine.

      Reply

  • avatar
    Narendra

    I migrated to ZT long back.
    But “Zerodha mobile” is not that much user-friendly as of “NSE-NOW” in terms of Speed, User Interface, Memory usage.

    Can you migrate me back to NSE-NOW platform ??

    Or else my advice to you is to upgrade zerodha mobile just like “NSE-NOW” at least for user interface.

    Please help

    Reply

    • avatar
      Nithin Kamath Post author

      We can migrate you back to NOW. We are also about to launch our new web based tool that will also double up for mobile called Kite.

      Reply

  • avatar
    Rahul

    Dear Nitin,
    I have been complaining about issues being faced with your android zerodha trader application for last one week, however there seems to be no permanent solution for this. Mobile app is everyday for few hours. And still not working as i write this.
    I was told on last thursday that issue will be resolved by saturday however still facing the issue. On top of it, your people are not even aware about it till wecall them. Only after my calls they check with technical team and confirm that yes there is an issue. I am surprised that there is no monitoring at your end.
    Just want to know that this issue ” servers not availble” will ever be resolved permanently.

    Reply

    • avatar
      Nithin Kamath Post author

      Rahul, it was down for around 10 to 15 mins today, we are looking at having this fixed asap.

      Reply

  • avatar
    Rahul

    It was working for few hours and again same “servers not reachable” error..your android mobile trading app is not reliable at all..sad

    Reply

  • avatar
    Rahul

    Is this was tripling ur server capacity messages all about???? Getting “server not reachable” message since morning.. Very poor execution capabilities u guys have.. Does any testing goes in when u have any changes happening in ur software or hardware..why u guys dont understand availability of ur systems is what is required.. Pls get this BASIC thing right first and then talk about value adds.
    Also,not able to get thru ur phone lines since morning..its pathetic..

    Reply

    • avatar
      Nithin Kamath Post author

      Rahul, today has been one of those days. We had done testing on mock markets for a while, but had some configuration issue with mobile/web app in live markets. No excuse for this. Today a lot of people decided to do the critical update, and our lines have been clogged from morning. We will ensure that this doesn’t repeat again.

      Reply

  • avatar
    Rupesh

    I want to use Zerodha Trading S/W on PC and NOW on Mobile. So plz tell me if it’s possible.

    Reply

    • avatar
      Nithin Kamath Post author

      No Rupesh, that won’t be possible, you will have to move to NOW on S/W as well.

      Reply

  • avatar
    avdhesh

    Hi
    I want semi automated trades on MCX from Amibroker….I am already customer of GFDL…Today I requested to enable NEST API Service…..but getting this error…NestPlus Message : PlusApi PlusApi — MCX exchange is not allowed to place api order….
    Is there any solution…
    Thanks

    Reply

    • avatar
      Nithin Kamath Post author

      Avdhesh, if you are using the NEST API, and if you want to automate it has to be first approved by the exchanges. You also have to get yourself a dealer terminal, which would mean that you need to be an authorized person with us. Send an email to tsiva@zerodha.com with your contact, he will help you out with details.

      Reply

  • avatar
    karthik

    Does zerodha trader (ZT) work on windows 8 tablets.

    Reply

    • avatar
      kalyan

      Can we use NSE NOW app for mobile trading as Zerodha app is too slow in processing. If we can use what is d member I’d and login id

      Reply

      • avatar
        Hanan

        You can either use the NSE Mobile app or Zerodha Mobile app – you can’t use both apps. If you choose the NSE Mobile app you won’t be able to use Zerodha Trader and Pi.

        If you’d like to migrate to NSE NOW do let us know so we can enable your ID. This will take 24 to 48 hours and you shouldn’t have any carry-forwarded positions. You can send your request to migrate@zerodha.com

        Reply

    • avatar
      Santosh Tiwari

      I have the same question. Will someone respond to this?.

      Reply

  • avatar
    seema

    I have connectivity issue with NEST. Can I use NOW for commodity tradiing?

    Reply

  • avatar
    Santosh Tiwari

    Hi Nitin
    Does ZT run on Windows 8.1 Tablets.

    Reply

  • avatar
    santana pereira

    Hi Nithin,
    I was going through your POSTS in ZT-brief,and have querries as under
    1) Is your Pi software = ZT + Nest plus features, Which is better ?
    2) For fully automatic trades do you have collocation SERVER ?
    3) For fully automatic trades Which software is better “Traders Cockpit “ or “Symphony Fintech “ or “ Pi “ with collocation SERVER.
    Kindly give your valuable suggestions.
    Yours truly,
    S.S.Pereira

    Reply

    • avatar
      Nithin Kamath Post author

      1. Definitely Pi
      2. Not as of now
      3. Can’t really comment as we are still not live with Pi.

      Reply

  • avatar
    murli

    Sir when will relies new mobile app of Zerodha current app is too slow

    Reply

    • avatar
      Nithin Kamath Post author

      Murli, soon. We should the kite web app which is mobile friendly out hopefully in the next 3 to 4 weeks. After this we should be able to deliver the android app.

      Reply

  • avatar
    murli

    Thank you sir for the reply. i will wait for new kite app :)

    Reply

  • avatar
    ganeh shinde

    reply for amibroker how to start 9594494168

    Reply

  • avatar
    murli

    Sir i am new in Zerodha and my demat ac is not open yet . My question is can i shift in NSE now ??? Or i should shift after open demat ac ??? My demat ac will link automatically with NSE now when its open???

    Reply

  • avatar
    murli

    Sir one more question if i migrate in NSE NOW than call and will available for me????

    Reply

  • avatar
    murli

    I mean to say call and trade facility avalibale for NSE now user??

    Reply

    • avatar
      Nithin Kamath Post author

      No, there is no call n trade support for NOW.

      Reply

  • avatar
    murli

    Sir i am doing 98% trade with my phone and zt’s current app is very slow so tempraly shifting NSE NOW when kite app will relies will shift back kite and thanx for response i am trading from last 8 years and i hav worked with 3 brockers but my personal opinion is Zerodha is one of the fastest brockers and very responsive also your pi trading tool is one the best and advasced software as of now in india well done if its posibale plz creat similar software for mobile

    Reply

  • avatar
    Vijesh

    Can I have 2 accounts with zerodha with same demat account? This is so that I can trade on Now in mobile and Zerodha software on PC.

    Reply

  • avatar
    tarun

    hi, In 2013, I had installed Nest Mobile Trading for BB 9220 with OS 7.1, it worked fine.

    Now, I got another BB set with OS 7.1. The Zerodha Mobile app you have created is for BB OS 10. So i can not sideload that from Android app.

    Either make “Nest Mobile Trading” available to download or suggest any other soln.
    i think, Kite may work on Mobile.
    preference wold be Nest mob trading app.

    pls. suggest way out.
    thanks

    Reply

    • avatar
      Nithin Kamath Post author

      Try kite on your mobile browser, it works better than nest mobile app. Kite.zerodha.com. The kite mobile apps should be out in the next couple of months.

      Reply

  • avatar
    rahul

    Ur web platform as well desktop platform awesome even all other services. Are great so why not improving mobile app

    Reply

  • avatar
    Nithin Kamath Post author

    Yes Rahul, http://kite.trade/ is on its way.

    Reply

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